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Kelley Hippler

Global CRO/CSO

Kelley Hippler

Global CRO/CSO

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Kelley is a global business executive with 25 years of experience building bold, profitable sales and customer success organizations. Her leadership focuses on enablement, efficiency, and structure, and she has a track record of instilling process and organizational excellence to achieve revenue growth and sales productivity. Kelley excels in looking beyond quotas to envision how client engagement and employee experience can benefit the business and bottom line. She is an invaluable resource to companies looking to accelerate growth and profitability. Over her two decades leading sales and customer success at Forrester Research (NASDAQ: FORR), Kelley has increased revenue, productivity, and retention among team members and thousands of clients—from multibillion-dollar businesses to startups. Kelley led 40% of Forrester’s workforce and was the Executive Sponsor on Forrester’s Diversity & Inclusion Council. She is adept at uniting teams around a shared purpose and relentlessly pursues team synergy and development so that every member feels capable of succeeding. She has driven Forrester’s development of strategic training programs for incoming sales and customer service employees and has also advised on M&A decision-making and post-acquisition integration.

Categories
    Business StrategyCoachingCRO StrategyGTM StrategyHiring / recruitingLeadershipSalesSales ManagementTeam building
Hard Skills
    Business case creationEnablementHolding 1:1sInterviewingPerformance reviewsROI calculation & analysisSales process development

Sessions prices

1–4 sessions


60 minutes

$250.00

5–9 sessions


60 minutes

$225.00

10+ sessions


60 minutes

$200.00

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