AI Practice Sessions
AI-Native GTM Architecture
Recordings
That approach works when customers behave as expected. It breaks when they don’t.
In this session, we’ll explore what it really means to design AI-native Customer Success – where agents don’t just execute steps, but own outcomes.
- Why workflow- and journey-based CS architectures hit a ceiling at scale
- Where traditional GTM stacks break under adaptive, real-time decision-making
- What changes when you automate judgement (instinct + execution), not just tasks
- How outcome-owned agents continuously evaluate, adapt, and replan for each customer
- Where human-in-the-loop controls are critical to trust, governance, and scale
This session shows how embedding expansion intelligence directly into existing CS workflows (using customer data, historical success patterns, and proven plays) surfaces where growth is most likely and guides action without adding tools or friction. Attendees will learn how an architecture-first AI approach helps CS teams drive repeatable expansion revenue while preserving efficiency and trust.
- Configure Claude with your company’s real GTM context
- Identify the highest-fit segments within your actual TAM
- Generate messaging grounded in your own data and signals
- Compound campaign launch speed by reusing and evolving context across launches
Join the HSE Slack
A private executive network where GTM leaders, CXOs, VCs, and analysts share operating models, validate AI-native architectures, and turn innovation into deployable GTM systems.
Sponsors
AI Practice Sessions Highlights
Power-Law User Acquisition in the Age of AI
Superhumans for AI-Led Growth (AI-LG)
The One-Person GTM Org
The Strategic Signal Squad
Precision GTM: The RevOps Lever Stack
The GTM Content Engine Method
Reimagine Your GTM Architecture
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