AI Summit | HSE

STAGE 5:
AI for negotiation

Executive roundtable on AI for negotiation

How can we use AI to enhance the effectiveness of complex negotiations? Leveraging AI for effective negotiation involves analyzing past negotiation data, identifying patterns, predicting negotiation outcomes, proposing strategies, analyzing emotions and attitudes in negotiations, utilizing AI-powered natural language processing (NLP) to analyze and generate negotiation language, and quickly identifying areas of agreement and disagreement to customize negotiation approaches for individual counterparts.

Hyoun Park is the CEO and Principal Analyst of Amalgam Insights, focused on managing technology at scale for emerging business models. With over 20 years of experience, he has been at the forefront of trends such as Moneyball, social networking, Bring Your Own Device, the Subscription Economy, and video as the dominant use of Internet bandwidth. He works with startups, supports large enterprises, and advocates for greater diversity in STEM.

MODERATED BY

Hyoun
Park

CEO and Principal Analyst,
Amalgam Insights

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SPEAKERS

Ori
 Zuckerman

Founder & CEO, Substrata

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Dan
Gottlieb

VP Analyst,
Gartner

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Amanda
Kahlow

CEO & Founder, 1mind

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Bryce
Kaspar

CEO,
Growth Era

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Karen
Sage

CMO, Locally

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We are finalizing our lineup of speakers. Stay tuned for an all star cast.

STAGE 6:
AI for closing

Executive roundtable on AI for closing

Did you know that today’s average AI deal involves seven layers of technology and seven partners? Successful integration and collaboration are crucial to reaching the finish line. It requires working with partnerships and approaching it as a team sport. Let’s delve deep into what this entails with the master of ecosystem-led growth. How can we leverage direct and indirect AI-based promotion to accelerate deal velocity and contract value?

Jay McBain is an accomplished speaker, author, and IT industry innovator. He has held various executive channel sales, marketing, and strategy roles within IBM, Lenovo, Autotask, ChannelEyes, and Forrester. Currently, Jay is the chief analyst for global channels at Canalys. He has received numerous accolades for his contributions to the IT industry and is recognized as an expert in the future of channels, alliances, and emerging go-to-market models.

MODERATED BY

Jay
McBain

Chief Analyst,
Canalys

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SPEAKERS

Jill
Rowley

GTM Advisor & LPGTM Advisor & LP,   Stage 2 Capital

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Ed
Corno

CTO,
IBM

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Michelle-Killebrew

Michelle
Killebrew

Growth
  CMO

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Mark_Ogne

Mark
Ogne

Founder, CEO, Symplexity.AI

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Jen
Tindle

VP, Strategic Insights,
Grace Hill

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Sean
Sheppard

Managing Partner,   U+, FifthRow

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Jason_Napieralski

Jason
Napieralski

Executive Strategic Leader,
Ex-Google, Oracle, Amazon

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We are finalizing our lineup of speakers. Stay tuned for an all star cast.

STAGE 7:
AI for retention

Executive roundtable on AI for retention.

Given that acquiring a new customer can cost five times more than retaining an existing one, what do you consider mission-critical for driving client retention? Where do you anticipate AI will most impact the customer lifecycle in the next 12-18 months? How might AI impact the role of CSMs and Account Managers, and what steps would you take to future-proof your job in these roles? Lastly, what impact do you believe AI will have on ROI for companies that effectively deploy it based on what you have seen from AI tools to date?

Kelley is a global business executive with 20 years of experience in building profitable sales and customer success organizations. She excels in driving revenue growth and sales productivity while prioritizing client engagement and employee experience. During her tenure at Forrester Research, Kelley led 40% of the workforce, increased revenue, and spearheaded diversity and inclusion initiatives. She is also known for developing strategic training programs and providing valuable insights for M&A activities.

MODERATED BY

Kelley
Hippler

CRO, Outside GC,
Ex-Forrester CSO

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SPEAKERS

Beth-Bauer

Beth
Bauer

Founder & CEO,
PosiROI

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Ori
Entis

SVP, Product, CS & AI,   Gainsight

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Blake_Williams

Blake
Williams

Founder & CMO, GrowthStory

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Christina
Kearney

Expert, Primary
Venture Partners

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You Mon Tsang

Founder and CEO,
ChurnZero

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Yuriy
Zaremba

Co-Founder & CEO,   AiSDR

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Rishi
Sharma

Founder & Principal, Mallama Capital

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David Isaac
Mathews

Founder, AIPath

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We are finalizing our lineup of speakers. Stay tuned for an all star cast.

Live Product Demonstrations

September 5 • 12:30–12:45 PM PT • Online

DEMO 11: Gainsight

Watch as Gainsight AI analyzes all customer interactions automatically and in real-time without human intervention or data entry. Within a day, it connects to a company’s email, meetings, chat, Slack, and ticketing systems and continuously scans millions of interactions between teams and customers. Using a mix of in-house and foundation models, Gainsight AI extracts key customer signals such as sentiment, risk, expansion opportunities, and relationship strength to improve customer experience and drive growth. The platform is secure and compliant, trusted by companies of all sizes, including global enterprises like Claroty, ServiceTitan, and Skai.

Sponsored by

Stage 1: AI for Demand Generation

Day 1

Day 2

Tue, May 7th

Day 3

Wed, May 8th

Day 4

Thu, May 9th

Day 5

Fri, May 10th

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Day 1

Day 2

Tue, May 7th

Day 3

Wed, May 8th

Day 4

Thu, May 9th

Day 5

Fri, May 10th

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